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FAQ's
Why should I select
Little Rays Sound to host my event?
The investment you make in our company reflects the
expertise and quality we bring to your special event. Our
care and concern for your special event is second only to
your own. We are able to bring our experience from
countless performances to your one special night. This
means we make your vision of the perfect celebration a
reality. We believe that being a successful disc jockey
requires 100% musical expertise, 100% customer service
satisfaction, and 100% professionalism.
Is the price the same if I only need a few hours of
music?
Our packages are designed perfectly to accommodate any
length event. We take every event seriously and always
send out our dedicated experienced professionals to ensure
the highest rate of success ... no matter 2 hours in
length or 6 hours in length.
Is setup time included in your price?
You never have to pay for setup or takedown time. We
typically arrive an hour prior to your scheduled start
time and will be set up long before your first guest
arrives. But it's on our own time! The same applies for takedown
time after your event.
Do you take breaks?
Our services are uninterrupted and non-stop. From our
scheduled start time to our scheduled end time we will
never stop the music. Any DJ that takes a break never
lasts for more than 5 minutes. Much unlike bands that need
to stop and rest, we can just keep playing straight
through your event!
Can we choose the music to be played at our event?
You'll be unbelievably amazed at how flexible we are when
it comes to music selection! Keeping the dance floor
packed is influenced by many factors, including the order
and style in which the songs are played, the way songs are
mixed together, and DJ interaction...not just which songs
are played.
We've had customers that have chosen every song for the
entire event and others that have left the music selection
completely up to us. Our recommendation is to provide us
with a list of "must play" songs and list of
"play if possible" songs. This will leave plenty
of room for requests from your guests and DJ selections.
You may also stipulate that we not take requests from you
guests. But have fun and select music you want to
hear and dance to. After all, it's your event!
Can we have a "do not play" list?
Sometimes the do not play list is equally important or
more important than the request list itself! Or maybe
you've been to one too many weddings lately and are sick
of the typical wedding songs. Any specific songs or
general types of music you don't want should go on your
"do not play" list. So don't feel as though we
have to play the chicken dance and hokey pokey...we don't!
Rest assured that if a guest requests a song that is on
your "do not play" list, it will not be played.
What if we want a song that you don't have?
While our song music library encompasses the widest
variety of hits from the 1940s to today, it's likely you
may have a few obscure requests that are not in our
repertoire. In this case, we would be more than happy to
play your CD. As you're making your request list, simply
indicate which songs you'll be providing. You can bring
your CDs to us at the start of the event and we'll
promptly return them to you at the end. You don't even
have to worry about labeling your CDs because ours are in
special sleeves that will distinguish them.
How loud do you play the music?
One of the greatest complaints of bands and DJs alike is
that they play the music too loud. It doesn't have to be
that way! During cocktail and dinner hours (if applicable)
the speakers will be strategically positioned for
even sound coverage throughout the banquet room at a
comfortable level. When it's time to dance, the speakers
will be repositioned for maximum sound coverage on the
dance floor and minimum sound exposure throughout the
rest of the banquet room. This means that on the dance
floor the music will be at a very comfortable, yet
powerful enough level for dancing. Throughout the rest of
the room the music will be less predominant and your
guests will actually be able to carry on a normal
conversation without screaming!
How interactive is your DJ?
A very familiar question! Often times when a prospective
customer is looking for the perfect DJ they search for one
who fits the level of interaction they're looking for,
whether it be conservative or outgoing. We actually let
you decide how much interaction you would like from us. We
can be completely conservative, completely outgoing, or
anywhere in between.
By default, we're only as interactive as necessary to keep
your guests having a good time on the dance floor. In any
case, you'll never hear one of our DJs yelling, screaming,
or even singing over the microphone.
Guests quickly grow tired of a DJ who demands all of their
attention. Most parties call for a DJ with eloquent emcee
skills and the wisdom to use words sparingly. Even at our
most outgoing level, we still remain utterly
professional and never steal the spotlight!
Do you have a video or can we come view a live event?
Studio-edited video demos can make anything look
appealing! For this reason, we've decided the only way a
prospective customer can make an informed decision is to
see the DJ firsthand. So come on out and see us
in action! Often times once dancing starts the banquet
room doors are propped open. You can very easily sneak a
quick peek without crashing the party or intruding. It's
an excellent way to see how the DJ interacts, hear the
quality of sound, see the effects of the lighting, and
view the complete DJ system set up ... all things you
can't effectively observe from a video.
Please keep in mind when you come out that the hosts of
the event have selected the music they would like to hear
and the amount of interaction they would like to have. So
if you hear the hokey pokey, it doesn't mean we have to
play it at your event! Since we would never take time
away from a current event to book a future event, please
feel free to contact us the following day with any
questions. We will always gladly honor a customer's
request to have their event remain private. If you can't
make it out to a live event, we can set up a phone
conference to discuss all the details.
How far will you travel?
We travel to anywhere in the Lubbock Area and an area
inside a 150 mile radius, travel time and accommodations
may apply. If you think your event may be taking place on
the outskirts of Lubbock, Texas please contact us and
we'll let you know if a travel charge applies.
Is Tipping Allowed?
By no means is tipping/gratuity mandatory or expected. We
charge a professional rate for a professional service.
This means you won't see a tip jar on our table. If at the
end of the night you feel the DJ has surpassed your
expectations and you want to tip him, we would accept it
as the utmost compliment. But you're under no obligation
to do so.
What is the retainer? When is it due?
We require a 50% Non-Refundable RETAINER and a signed
contract to reserve your date. The final payment of the
remaining balance is due within the first hour of
your event date. We will gladly accept your personal
check, cash or credit card.
How early should we book?
Simply put, the sooner the better. Some of the most
popular dates can and do book as early as 18 months in
advance. Our suggestion is to be prepared to sign a
contract as early as 8-12 months before. Depending on
availability some dates remain open until the month
before. So if you're planning an event for next month,
it's worth it to check our availability. If you're just
starting your planning, try to make your final decision as
soon as possible to ensure our availability.
Are your rates negotiable through price matching or other
discounts?
Our rates are based on our cost of doing business as well
as the value we place on the job. We take all events
seriously and attend to each in a professional manner.
We're confident you will find our prices to be
exceptionally competitive. If our prices are a bit more
than you planned to spend, just remember the old saying
"you get what you pay for." When you book our
services you're not only paying for incredible DJ
entertainment, you're paying for peace of mind and
professionalism.
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